Customer Service Archives | Vistage Research Center http://vistage.co.uk/research-centre/category/customer-engagement/customer-service/feed/ Resource for Business Leadership, Coaching, and CEOs Wed, 24 Jul 2024 21:06:48 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 141323424 5 ways to focus on the customer to grow your business https://vistage.co.uk/research-centre/customer-engagement/customer-service/20190515-5-ways-to-focus-on-the-customer-to-grow-your-business/?utm_source=rss&utm_medium=rss&utm_campaign=20190515-5-ways-to-focus-on-the-customer-to-grow-your-business https://vistage.co.uk/research-centre/customer-engagement/customer-service/20190515-5-ways-to-focus-on-the-customer-to-grow-your-business/#respond Wed, 15 May 2019 20:34:40 +0000 /research-center/?p=24623 Top-performing CEOs understand that whether you aspire to enter new markets, win new business or sell more to existing accounts, you need to be relentlessly focused on customers. Data from our Q1 2019 CEO Confidence Index report indicates that many...

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]]> https://vistage.co.uk/research-centre/customer-engagement/customer-service/20190515-5-ways-to-focus-on-the-customer-to-grow-your-business/feed/ 0 24623 Customer satisfaction surveys: 4 ways to get your customers to fill them out https://vistage.co.uk/research-centre/customer-engagement/customer-service/customer-satisfaction-surveys-4-ways-to-get-your-customers-to-fill-them-out/?utm_source=rss&utm_medium=rss&utm_campaign=customer-satisfaction-surveys-4-ways-to-get-your-customers-to-fill-them-out https://vistage.co.uk/research-centre/customer-engagement/customer-service/customer-satisfaction-surveys-4-ways-to-get-your-customers-to-fill-them-out/#comments Tue, 15 Dec 2015 09:00:21 +0000 http://blog.vistage.com/?p=18427 Many companies believe that if you provide incentives to your customers then they will complete your survey in droves. However, this won’t always benefit your company. How can you be certain that the data you receive from these customers are...

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