Conversational Intelligence Archives | Vistage Research Center

How conversational capacity can improve workplace communication

Vistage Staff — Mon, 18 Apr 2022 21:29:00 +0000

When people leave organizations, they often cite poor workplace communication as a top reason for moving on. But in the age of the “Great Resignation,” it is far from the driving factor, according to Craig Weber, founder of The Weber...

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6 steps to dealing with difficult people

bill-crawford — Mon, 18 May 2020 14:15:00 +0000

To become effective with difficult people, I suggest that we turn to the wisdom of Albert Einstein, who said, “Problems cannot be solved at the same level of awareness that created them.” This means that in order to deal with...

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20 leadership questions for the conversationally intelligent

Judith Glaser — Mon, 23 Oct 2017 10:00:58 +0000

“To get to the next level of greatness depends on the quality of the culture, which depends on the quality of the relationship, which depends on the quality of the conversation. Everything happens through conversation!” Environments where employees work by...

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Why you need conversational intelligence

Judith Glaser — Fri, 11 Aug 2017 15:00:09 +0000

We all go through our own version of an identity crisis at least once in our life. We ask ourselves, “Should I be a doctor, teacher, entrepreneur or CEO of some global company?” We all want to know where we...

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Repairing a relationship in the workplace

Judith Glaser — Mon, 13 Mar 2017 10:00:57 +0000

Suppose that you have argued with a colleague and now you avoid talking to them because the relationship feels strained. You may wonder how to repair and restore that relationship—how to start over, make up, rebuild trust and work through...

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The chemistry behind your conversational intelligence

Judith Glaser — Wed, 04 Jan 2017 10:00:40 +0000

Understanding the chemical reactions to your conversations leads to conversational intelligence and more effective communications. For many decades, I’ve been intrigued by the chemical impacts — both positive and negative — that conversations have on us. I married a biochemist...

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