customer engagement Archives | Vistage Research Center https://vistage.co.uk/research-centre/tag/customer-engagement/ Resource for Business Leadership, Coaching, and CEOs Tue, 01 Oct 2024 23:23:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 141323424 15: Road Runner Sports President Mike Gotfredson Jr. on winning customer experience strategies /research-center/business-leadership/20240416-a-life-of-climb-episode15-mike-gotfredson/?utm_source=rss&utm_medium=rss&utm_campaign=20240416-a-life-of-climb-episode15-mike-gotfredson /research-center/business-leadership/20240416-a-life-of-climb-episode15-mike-gotfredson/#respond Tue, 16 Apr 2024 18:57:25 +0000 /research-center/?p=45437 Road Runner Sports President and Owner Mike Gotfredson Jr. joins the podcast to share how his athletic shoe company evolved into a nationwide retailer over 41 years. Mike also talks with Vistage CEO Sam Reese about how his company uses...

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]]> /research-center/business-leadership/20240416-a-life-of-climb-episode15-mike-gotfredson/feed/ 0 45437 [Research Report] 4 ways CEOs can adapt to buyer behavior /research-center/customer-engagement/marketing-strategy/20211207-4-ways-ceos-can-adapt-to-buyer-behavior/?utm_source=rss&utm_medium=rss&utm_campaign=20211207-4-ways-ceos-can-adapt-to-buyer-behavior /research-center/customer-engagement/marketing-strategy/20211207-4-ways-ceos-can-adapt-to-buyer-behavior/#respond Wed, 08 Dec 2021 00:25:00 +0000 /research-center/?p=39487 COVID-19 not only changed the way employees work but also how customers buy. In fact, Vistage research shows that 78% of small and midsize businesses (SMBs) have seen changes in buyer behavior. In today’s environment, buyers are more autonomous and...

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]]> /research-center/customer-engagement/marketing-strategy/20211207-4-ways-ceos-can-adapt-to-buyer-behavior/feed/ 0 39487 5 sales strategies to apply in an economic slowdown /research-center/customer-engagement/sales/20191105-5-sales-strategies-to-apply-in-an-economic-slowdown/?utm_source=rss&utm_medium=rss&utm_campaign=20191105-5-sales-strategies-to-apply-in-an-economic-slowdown /research-center/customer-engagement/sales/20191105-5-sales-strategies-to-apply-in-an-economic-slowdown/#respond Tue, 05 Nov 2019 16:30:05 +0000 /research-center/?p=33079 An economic slowdown has several implications for your company’s ability to sell to and engage customers. According to research conducted by Vistage which captured the opinions of 1,518 CEOs from small and midsize businesses, only 61 percent expect increased revenues over...

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]]> /research-center/customer-engagement/sales/20191105-5-sales-strategies-to-apply-in-an-economic-slowdown/feed/ 0 33079 The key to double-digit growth /research-center/customer-engagement/20180329-key-to-double-digit-growth/?utm_source=rss&utm_medium=rss&utm_campaign=20180329-key-to-double-digit-growth /research-center/customer-engagement/20180329-key-to-double-digit-growth/#respond Thu, 29 Mar 2018 17:00:59 +0000 /research-center/?p=22797 If you’ve ever wondered why some companies are capable of growing faster than others, new research from Vistage has an answer: They’re highly effective at customer engagement. Our analysis of more than 1,300 survey responses from CEOs of small and...

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