customer experience Archives | Vistage Research Center /research-center/tag/customer-experience/ Resource for Business Leadership, Coaching, and CEOs Wed, 26 Jun 2024 21:05:10 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 141323424 5 ways to focus on the customer to grow your business /research-center/customer-engagement/customer-service/20190515-5-ways-to-focus-on-the-customer-to-grow-your-business/?utm_source=rss&utm_medium=rss&utm_campaign=20190515-5-ways-to-focus-on-the-customer-to-grow-your-business /research-center/customer-engagement/customer-service/20190515-5-ways-to-focus-on-the-customer-to-grow-your-business/#respond Wed, 15 May 2019 20:34:40 +0000 /research-center/?p=24623 Top-performing CEOs understand that whether you aspire to enter new markets, win new business or sell more to existing accounts, you need to be relentlessly focused on customers. Data from our Q1 2019 CEO Confidence Index report indicates that many...

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]]> /research-center/customer-engagement/customer-service/20190515-5-ways-to-focus-on-the-customer-to-grow-your-business/feed/ 0 24623 Winning initiatives for faster growth /research-center/customer-engagement/sales/20180301-winning-initiatives-faster-growth/?utm_source=rss&utm_medium=rss&utm_campaign=20180301-winning-initiatives-faster-growth /research-center/customer-engagement/sales/20180301-winning-initiatives-faster-growth/#respond Thu, 01 Mar 2018 18:00:29 +0000 /research-center/?p=22739 Looking for rapid business growth? Research tells us that there are three power points that drive growth. Boost your strategies behind customer engagement, sales and marketing, and you have a handle on winning initiatives for rapid growth. Take a look...

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]]> /research-center/customer-engagement/sales/20180301-winning-initiatives-faster-growth/feed/ 0 22739 Creating a proactive customer experience [video] /research-center/customer-engagement/20171115-creating-proactive-customer-experience-video/?utm_source=rss&utm_medium=rss&utm_campaign=20171115-creating-proactive-customer-experience-video /research-center/customer-engagement/20171115-creating-proactive-customer-experience-video/#respond Wed, 15 Nov 2017 10:00:39 +0000 /research-center/?p=22492 “One needs to aggressively solicit complaints to find out what problems to solve.” — John Goodman Look for problems before the customer finds them When it comes to the customer experience, it benefits CEOs to think proactively and uncover, announce,...

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]]> /research-center/customer-engagement/20171115-creating-proactive-customer-experience-video/feed/ 0 22492 Customer growth decisions for the SMB CEO /research-center/customer-engagement/20171102-customer-growth-decisions-smb-ceo/?utm_source=rss&utm_medium=rss&utm_campaign=20171102-customer-growth-decisions-smb-ceo /research-center/customer-engagement/20171102-customer-growth-decisions-smb-ceo/#respond Thu, 02 Nov 2017 17:00:30 +0000 /research-center/?p=22483 The time is now. Rarely have economic factors aligned to create a growth environment like we see today. Historically low unemployment, record low interest rates and inflation that barely causes a ripple are all drivers to a surge in small...

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