Two employee engagement lessons learned 바카라 시스템 from design thinking

More than 80 years ago, Dale Carnegie laid out an approach to inspiring and attracting others in 바카라 시스템 became one of the best-selling self help books ever written: How to Win Friends and Influence People. Among his core principles were several related to understanding others such as: arouse in the other person an eager want, 바카라 시스템 genuinely interested in other people, ask questions instead of giving direct orders.

And yet today, many businesses still operate from a command-and-control perspective that ignores these principles. Many initiatives including workplace initiatives are often dreamed up behind closed doors by a small part of the workforce and then delivered to the whole. When 바카라 시스템’s delivered doesn’t interest others or arouse an “eager want,” employees ignore initiatives and programs intended to help them, resulting in a lack of productivity and motivation to move the business forward.

Design Thinking is the antithesis of that approach. Borne out of the beliefs that (1) people tend to support what 바카라 시스템 have created and (2) it’s better to research and meet an audience’s needs than to make assumptions about what 바카라 시스템 want, Design Thinking is an approach to innovation guided by the same people-centric principles championed by Carnegie.

If you are tasked with engaging 바카라 시스템 workforce, you can incorporate the people-centric approach of Design Thinking with some simple changes to how you approach building engagement:

• Listen to as many of 바카라 시스템 employees as you can.

The goal is to both express 바카라 시스템 genuine interest in them and come to understand their perspectives. In some workplaces, this is easier said than done, but technology gives us a “Hail Mary” here. If 바카라 시스템 workforce is remote or asynchronous, digital conversations and messaging can be just as effective as in-person conversations (and have the added benefit of imposing more clearly defined time and topic constraints).Consistently send 바카라 시스템 employees questions that get at the heart of who they are, what they believe, and why they have chosen to work for you over 바카라 시스템 competitors. Find out how they feel about how 바카라 시스템 organization does business, 바카라 시스템 current initiatives, and needs they have that aren’t getting met. Understand who they are and what they need before embarking on new initiatives. (If you aren’t sure where to start, consult our list of suggested questions.)

• Invite 바카라 시스템 employees to be creators, not just consumers.

Some of the most popular and engaging products today invite their audiences to be creators, not just consumers. According to Pew Research, more than 70% of adult internet users are members of Facebook (now valued at more than 0 billion)–a platform whose entire content repository is user-generated. Additionally, 67% of smartphone owners say 바카라 시스템 use their phones to share pictures, videos, or commentary about events happening in their community, with 35% saying 바카라 시스템 do so frequently. When given an outlet for contribution, people jump at the chance to create.

Regularly ask 바카라 시스템 employees to contribute to the things 바카라 시스템 organization is making whether it’s improvements to processes, new initiatives, or even helping a new leadership team transition to leading the company. Ask employees to share what they think you should know before you make changes, give advice on the direction of projects, and provide suggestions for things that need to be addressed. Remember that people prefer questions over direct orders. Give 바카라 시스템 employees an outlet for contributing and you will be surprised by their willingness to help you make 바카라 시스템 initiatives a success.

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